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Take a look at our FAQs below, or message me today for further information about my training services.


  • What is online personal training?
    Obviously with in-person personal training you’d be working directly with a trainer in the gym – possibly a couple of times a week. However, that service might not come with a training and nutrition plan to undertake away from those sessions – meaning you’re potentially missing out on a lot of progress. When you sign up for online personal training via Onside PT you’ll be given bespoke training and nutrition plans and mindset coaching alongside detailed weekly video feedback. You’ll also have the opportunity to book in calls with me each week so we can check in on your progress and discuss anything else you’d like to talk through.
  • Who are your “typical” clients?
    Firstly, it’s important to say that although there tend to be some common themes between my clients, I treat everyone as an individual. This means you’ll get a genuinely bespoke service which is specifically tailored to you. Typically, I’d say my clients tend to have one of the following goals: physique improvement, fat loss, better sports performance, improvement of general health and new/inexperienced gym users who want to feel confident training in a gym.
  • How often will we contact each other?
    Once a week as an absolute minimum but likely more often than that. Every Sunday, I’ll send you over a short check-in form for you to complete and I’ll then send you detailed feedback on your progress in a video or as written feedback if you’d prefer. In that feedback, I’ll run through your gym/cardio performance, analyse what you’ve eaten and how you’re tracking against your calorie/macro targets, feedback on any habit/mindset goals we’ve agreed on, review your progress against your goals etc. It is less about me giving you stick every time you eat some chocolate or drink a pint of beer and more about me giving you feedback on what you’ve done well, what’s gone okay and important points to focus on for the upcoming week. On top of the video feedback, I also keep slots free each week for me to talk to clients over the phone or via video calls. This is a chance for us to catch up on how things are going generally, for you to bounce ideas off me or ask any additional questions which you didn’t ask on your weekly feedback form.
  • I'm new to the gym/fitness in general – will this work for me?
    Yes – some of my clients started as total beginners who had never step foot in the gym before. As I’ve already mentioned, I genuinely treat everyone as an individual – so your plan will be built with your experience levels in mind. When you sign up, you’ll complete a relatively detailed questionnaire which will give me all of the information I need to be able to build you a plan which is optimal for you to get the results you want to achieve.
  • Can I train from home rather than the gym?
    Yes you can – some of my clients don’t want to go to the gym either because they have home-gym setups or because their local gym is filled with meatheads and they don’t enjoy that kind of environment. I’ll build a programme for you which is based on the equipment you have ready access to. For my clients who don’t have any equipment but don’t want to join a gym, I’d recommend some basic kit such as some dumbbells, resistance bands and an adjustable bench.
  • Why aren’t you on social media?
    Each to their own and all that but I don’t enjoy social media and based on my experience, I don’t think it’s a great place for clients to spend a lot of their time. The counterargument to that is that Onside PT could join social media and be one of the voices putting out evidence-based and helpful content to make the environment a better place. Whilst that is a valid argument, I would rather spend time checking in with clients and updating the blog on my website which I try to do monthly.
  • What are your qualifications?
    Firstly, aside from the qualifications listed below, I read through the latest studies and research to come out of the fitness industry on a regular basis whilst also taking in lots more info from evidence-based sources in the industry. There are some amazing people in the fitness industry who put out brilliant content (Renaissance Periodization, Brad Schoenfeld, Ben Coomber, Greg Nuckols, Alan Aragon, Emma Storey-Gordon, etc – ask me for a full list if you’re interested!) In terms of qualifications, I realised pretty soon after getting all of my PT certificates that most people don’t actually care about PT qualifications at all but if you are interested my qualifications are below along with what each allows me to do: Level 2 Gym Instructor – I’m able to safely take you through a gym-based session. Level 3 Personal Trainer– I’m a qualified PT and can give you a periodised training and nutrition plan. British Weight Lifting certification in coaching Strength and Power – I can coach clients in Olympic Lifts and give well-informed coaching on strength/power. Level 4 Nutrition Coach – I have completed the BTN Practical Academy, a year long course meaning I can coach clients on their food and nutrition intake, give informed calorie and macro-nutrient goals etc. Aside from the above I am also working through a Level 4 Strength & Conditioning course which will further my knowledge of gym-based training and sport specific conditioning too. It is worth mentioning at this point that whilst the qualifications I have are all evidence based and applicable to the clients I work with, qualifications are not the be all and end all for a coach. For me, coaching is really about working with people to get the best out of them from a health and fitness perspective. Whilst there is clearly a foundation of knowledge needed to deliver brilliant plans, I put just as much emphasis on how I interact with people and how I tailor my recommendations to them as an individual. A combination of knowledge and genuinely client centric coaching gets the best results!
  • Is my plan actually going to be bespoke?
    A buzzword in the fitness industry seems to be “bespoke” – most online trainers position their services as being bespoke for the client but is that always the case in reality? I’d say it massively depends on the trainer. I recognise that each client has their own unique set of circumstances which I’d consider before firing a plan at them. The list below gives some examples of the type of things I would consider when building a training plan for a client: Training age / experience Time to dedicate to training Priority muscles / muscle groups Exercise / training split preferences Previous injuries Caloric / macronutrient intake The above isn’t close to being an exhaustive list by any means but gives you an idea as to some of the considerations I consider when building a custom plan for my clients. A plan from Onside PT is a genuinely bespoke plan which enables the client to reach their goals based on their individual situation.
  • How will you check if I’m performing the exercises correctly?
    In your first week of training, I’d always encourage clients (especially beginners) to send me a video of themselves performing at least one set of each exercise I’ve assigned to them. That gives me the opportunity to double check that form is okay and provide any necessary feedback. Alongside each exercise I add to your plan there are coaching notes along with a video demonstration of the proper form and technique.
  • How can I reach you for any quick questions?
    The Onside PT app contains a messaging feature which is the best way to get hold of me for any questions that fall outside of your weekly feedback videos or our phone/video catch ups. You can also WhatsApp me or email me if you’d prefer!
  • How can I reach you for any quick questions?
    Ideally yes but this isn’t absolutely essential. If you’re able to track what you eat each day via an app such as MyFitnessPal then this gives me a really key piece of data in your quest to get results. If you don’t track your food intake then we’ll need to make some estimates about what you’re eating and how many calories/macronutrients you’re consuming. That essentially means that there’ll be a greater level of guesswork involved which could mean you take more time to get to your end results as we might need to make tweaks as we go. Food tracking doesn’t have to be totally life consuming, if you can track your calorie intake accurately the majority of the time then that’ll be good enough for me. I’m not going to ask you to sit in a restaurant with your partner and ask the waiter what the macros are in the dish you’ve ordered.
  • How often do I need to train?
    There is no hard and fast rule as to what is best here! I have clients who train twice a week and clients who train seven days a week with the majority training three or four times a week. Ultimately, we need to strike the balance between getting you the results you want with the time you have available each week.
  • How will you track my progress?
    Depending on your goals, we can track your progress in a number of ways. As a starting point, I like all of my clients to take photos at the start and end of each training block along with some body measurements which allows us to accurately track body composition. Alongside that, we can also track scale weight (if relevant), habits, nutritional adherence and also (crucially) training performance. Tracking performance means monitoring things like the weight you’re lifting in the gym to see if you’re getting stronger over time or recording your cardio times to make sure your endurance/speed is improving. In summary, we’ll agree on the metrics which are important and track them closely to ensure you’re making progress in the areas which matter to you.
  • Will my progress photos go on your website?
    Without your specified consent, your progress photos will only be seen by me. If I was keen to show off your results and put your photos on, I’d always check if you are happy for me to put your anonymised photos up first. I have been told of trainers who put a clause in their Ts & Cs which allows them to share any photos which clients send through on their own platforms but that isn’t something I’d ever do.
  • If I sign up today, when will I receive my plan from you?
    ASAFP (as soon as feasibly possible). Likely within a couple of days of having your consultation and receiving all of the relevant information from you which I need to build you a genuinely bespoke plan.
  • When will I see results?
    Usually within a few weeks clients will start to see results but it ultimately depends on your goals, adherence, effort levels etc. I will strive to help you to reach your goals as quickly as you possibly can – fast tracking body transformations is something which I can definitely help with. As well as a focus on short-terms results, I also help clients to maintain their results in the long-term too. When it comes to fat loss for example – most people have lost a relatively significant amount of weight at some point during their life – where most struggle is when it comes to maintaining that weight loss over the long-term. So while getting results in the short-term in line with a client’s goals is definitely a focus for me, I also try to keep the longer-term in mind too with continual education being key to my service.
  • What is your cancellation policy?
    If you sign up for a month, you can cancel anytime after the initial payment and the same applies to the three-month subscription after the initial payment too. After you’ve cancelled, you won’t be charged again but will continue to receive the services you’ve paid for until the end of your paid for period. As a side note, if you sign up for three months and then something significant comes up which means you can’t train (for example if you are made redundant or lose a loved one) then I’m not going to be unreasonable about that type of situation. Talk to me and we’ll come up with an agreement everyone is happy with, I won’t ever hold someone to my cancellation policy if I don’t think it’s morally the right thing to do.
  • Will I receive a meal plan?
    You won’t receive a meal plan prescribing exactly what food to eat each day. As a personal trainer I am not qualified to “prescribe” food, that is the job of a dietician. What I will give you is a completely personalised nutritional recommendation in terms of the number of calories you should aim to eat each day along with the amounts of protein, carbs and fat which should make up those calories. I’ll also give you initial feedback on your current diet, advise you on what kind of foods you should be aiming to eat and which kind of foods you should look to avoid (the majority of the time). It’s also really important for clients to know about nutrient timings along with what and when to eat around training in order to increase performance and aid recovery. I’ll also let you know which supplements I’d recommend for you based on your individual circumstances and goals. Supplements are unfortunately not a “quick fix” but there are some out there which are backed up by research and I do recommend to my clients.
  • Do you work with vegans, vegetarians and plant-based eaters?
    I absolutely do work with vegans, vegetarians and plant-based eaters, many of my clients fall into one of those categories. I’ll work with you based on your individual circumstances, including your dietary requirements.
  • I want to work with you! How do I get started?
    The first step would typically be for you to book in a consultation with me over the phone or via video call. In your consultation, I’ll essentially try to learn about you, your goals and objectives, what you want from a trainer etc. and we can see whether there is a good fit on both sides. If you want to book in a consultation, either send an email to or a message on the contact page.
  • What if I don't get good results?
    If you follow my advice with consistency and you don’t get the results you’re looking for then I’ll refund every penny you pay me!

"James has clearly put in the effort to become a well-rounded industry intellectual. His weekly newsletter is a must have, but it's the 1-2-1 training that's second to none! Not only is everything on the app completely tailored to me as an individual but the weekly feedback forms and consistent communication make it easier for me to both stay on track and hold some form of accountability. Big fan of what Onside PT have going on right now and I won't be going anywhere else anytime soon 💪🏼✨"

Google review by Jake M




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